FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS
Welcome to www.vshopix.shop! To ensure that we provide you with the best shopping experience, we hereby list the terms and conditions regarding manual car sunshades. By using this website, you agree to abide by the terms and conditions below.

1. FAQ
   We encourage you to read this section carefully before purchasing to obtain information about our products and policies. If your questions are not answered below, please feel free to contact us through our contact information.
2. Order-related questions
   Q1: How do I place an order?
   A: You can place an order by browsing our website, selecting the desired products, and clicking “Add to Cart”. Once you have completed all the product selections, you can go to the shopping cart to check out.
   Q2: What is order confirmation?
   A: Once you complete the order and make the payment, we will send you a confirmation email with the order details and order number. Please keep this information for future inquiries.
   Q3: How do I check the status of my order?
   A: You can check the order status by accessing your account or logging into your email, or email [email protected] for order details.
3. Product Information
   Q4: Can the product size and color be customized?
   A: We offer manual car sunshades in a variety of sizes and colors. If you have specific needs, please contact us by email to see if we can meet your needs.
   Q5: What materials are the sunshades made of?
   A: Our car sunshades are made of durable and high-quality materials, designed to provide the best sunshade effect and durability. Specific material information can be found in the product description.
4. Shipping and Delivery
   Q6: How long is the shipping time?
   A: Orders are usually shipped within 2 business days after processing. The specific shipping time depends on your location and the shipping method you choose.
   Q7: How is the shipping fee calculated?
   A: The shipping fee is calculated based on the weight, size and destination of the order. You can view the total fee at checkout.
5. Returns and Exchanges
   Q8: How do I make a return or exchange?
   A: Please refer to the Return & Exchange Policy section on our website. You can request a return or exchange within 30 days of receiving the item. Please contact us via email at [email protected] for a return authorization and specific steps.
   Q9: Who pays for the return shipping?
   A: Unless the item is defective or we sent the wrong item, the return shipping cost is usually borne by the customer.
6. Customer Service
   Q10: Who should I contact if I have other questions?
   A: If you have any questions about our products or services, please feel free to send an email to [email protected] and our customer service team will get back to you as soon as possible.
7. Contact Us
   Thank you for choosing www.vshopix.shop! We are committed to providing you with high-quality products and excellent customer service. If you have any questions, please feel free to contact us at the following methods:
   ● Email: [email protected]

We look forward to providing you with satisfactory solutions and services!